Frequently Asked Questions

For personal-use products

What is Mango Passport?”

Mango Passport® is a downloadable language learning program that uses a proprietary (called Intuitive Language Construction®), an engaging interface and easy, intuitive interactive tools to help you learn practical conversation skills and valuable cultural insights. The lessons include strategically placed memory building exercises and critical thinking exercises to help you intuitively understand the language and adapt it to similar conversations. You can learn about our Intuitive Language Construction below:

What is included?”

Once you purchase Mango Passport®, you will receive an email with everything you will need to start your language learning. The email will include a link to download the Mango Desktop Application directly to your computer. Through the desktop application, you will also receive Mango On-The-Go!®, which is the MP3 audio version of Mango Passport®. Within these files, you will also find a printable PDF companion course guide.

How do I access my purchased content?

Once you’ve purchased Mango Passport®, all the information you need should be emailed to the email address you’ve provided. Please feel free to use the following links to download the application:

Download the Mango Desktop Application for Windows
Download the Mango Desktop Application for Mac

Once you’ve downloaded the application, you’ll need your activation code to activate your course. Still having trouble? Give us a call at 877-626-4611.

How long does it take to learn a new language with Mango Passport®?”

Mango Languages is completely self-paced. The time it takes to build fluency is different from person to person. Mango Passport® is specifically designed for travelers and provides a solid foundation of conversation skills, grammar and pronunciation. Mango gives you all the tools you need to engage in polite conversation, gain a great understanding of a culture and get the most out of your journey.

What equipment will I need to use Mango Passport?”

You’ll need a PC running Windows XP SP3, Windows Vista SP2, Windows 7, or higher, or a Mac running OS X 10.6 or higher. Once you’ve purchased, downloaded and activated Mango Passport, as well as downloaded your individual lessons, an internet connection is no longer necessary. You will need a microphone to utilize the Voice Comparison tool, and an iPod® or similar MP3 player to use our Mango On-the-Go!® audio lessons.

  • Minimum 1 GHz processor with 1GB RAM
  • Broadband Internet connection
  • 1024 x 768 display resolution

What if I want to return Mango Passport®?”

We’re so confident you’ll love Mango, we offer a 60-day satisfaction guarantee: if for any reason you don’t want to keep Mango Passport, we will refund the full amount paid. Want to try before you buy? Click here to try a free lesson that shows you how much fun you’ll have learning with Mango.

Can I try it out for free?”

Yes! You can try out the first lesson of any language free online. Click here to select a language!

How is Mango Passport different from other language learning programs?”

Mango Passport® utilizes our Intuitive Language Construction® to teach all four key components of a language – vocabulary, pronunciation, grammar and culture. Many other language learning programs focus heavily – or solely – on vocabulary without the other key elements needed for full conversational comprehension. Other programs teach random vocabulary and complex grammar skills that the average traveler will never need. Our content is focused on common conversations and cultural insights, so it will be more valuable and practical to use during your travels.

Why does Mango ask for a username and password?”

When buying Mango Passport®, you’re required to create an account with a valid email address and password. This is required for two reasons:

  • New customers-You will use this account information to activate your Passport desktop application once installed on your computer.
  • Returning customers-If you’ve previously purchased Mango Languages, you can use this information to simplify future purchases and access your previous download information.

Do I need an Internet connection to access Mango?”

You will need a high speed Internet connection to initially purchase and download Mango Passport® and the accompanying Mango On-The-Go!® MP3 files. Once the Mango Desktop Application is installed and your lessons are downloaded, you’ll be able to access your Mango lessons free of any Internet connection.

How do I use the Voice Compare feature?”

First make sure that your microphone is turned on and the volume is turned up. The Voice Compare feature is not available on every single slide. Look for the small box with a microphone icon in it next to the word or phrase on the slide. This will be located directly next to the box with the speaker in it that allows you to replay the native speaker’s voice. Click on the box with the microphone to begin using the voice compare feature. After you have clicked the correct icon, you can begin voice recording by clicking the red “record” button on the right hand side of the box. This will prompt a “3…2…1″ countdown in the box. This is NOT a time, but rather a countdown to when you are able to begin speaking. Wait until the countdown finishes and then speak into the microphone. When you press red record button on the right hand side of the “Voice Compare” box, there are gray boxes that will flash yellow as you speak into the microphone. This emulates your local volume.

The voice recording automatically ends when you are done speaking, so you do not need to click the red “record” button again to stop the recording. After you are done recording, drag “your voice line” to adjust it so it aligns with the narrator’s voice graph. Now, you can listen to each voice individually or at the same time to compare pronunciation and inflection.

Will Mango Passport run on my iPhone or Android phone?”

The Mango Desktop Application is specifically designed to work with a desktop computer. However, our Mango Mobile App Consumer Edition can be downloaded for free and allows you to access the same great lessons on your iPhone, iPad or Android phone.